Low volume agents are typically a bit snippy when the deal goes south. There goes the bonus check and a trip to the spa for this month, crap. This happened to me, faucet was broken after I inspected the house, and I stood accused. I had a pic of water flowing from a good faucet, was in the clear. From time to time, you may have to pay out for a repair, but normally not when your client walks. If so, you bite the bullet and call your fixit buddy. That's the cost of maintaining a cash flow. Shows you can make issues go away. It all depends on how busy you are. It's a goofy racket where one disgruntled agent smears your company and you are black balled for ever, or until they bring in some fresh members.
source https://www.inspectorsjournal.com/topic/18810-listing-agent-requests-insurance-claim/?do=findComment&comment=172208
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