Hello! In our company we send out automated texts via our scheduling app (Acuity) You mean to validate who we/they are? If so, nope. Absolutely we do! Texting is great, but if we couldn't use that for some reason we'd use email. Hope this helps!
source https://www.inspectorsjournal.com/topic/19112-do-you-use-texting-for-your-business-looking-for-feedback/?do=findComment&comment=175903
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